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24 Month Contract Over - Switch to Sim Only

  • October 26, 2024
  • 1 reply
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 Contributor

Hi, 

My 24 month contract is up and I’ve received email confirmation that it’s now time to “upgrade.”

I wish to move to a sim-only plan and do not need a new mobile phone at this time. 

How is the best way to proceed? 

Thanks

Best answer by Tyler

Hey there @Stefan_Baranowski, welcome to Community!

 

If you wish to upgrade, you’ll need to login to the iD Mobile app/website, and go to the “Upgrades” tab, and order one there. Or, you can call our sales team on 02071391397.

 

Thanks,

Tyler

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    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
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    • Answer
    • October 28, 2024

    Hey there @Stefan_Baranowski, welcome to Community!

     

    If you wish to upgrade, you’ll need to login to the iD Mobile app/website, and go to the “Upgrades” tab, and order one there. Or, you can call our sales team on 02071391397.

     

    Thanks,

    Tyler

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