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Question

can i upgrade to more GB when I’ve just stsrted using my esim?


Cycling seamstress
New
 Contributor

I got an e sim activated on 20/02/25, I’ve used 80% of my allowance. Can i buy a new eSIM?

4 replies

MZone
Gold Contributor
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  • Gold Contributor
  • 594 replies
  • March 5, 2025

Are you on pay monthly or pay as you go?


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7891 replies
  • March 5, 2025

Hi ​@Cycling seamstress 

 

I’m not sure what you mean, if you’d like to purchase more data, we’d recommend using the iD Mobile app for additional add ons.

 

Purchase of a new eSIM would be a completely separate plan.

 

Tom


Cycling seamstress
New
 Contributor

I did buy an add on but since then i received a message saying i’d used up my initial plan, and I would be charged for anything I use.. it didn’t mention the add on 


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  • iD Mobile Employee
  • 1888 replies
  • March 6, 2025

Thank you for your reply ​@Cycling seamstress 

 

Are you on a pay monthly SIM plan? 

 

Natalie