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chamge plan

  • November 10, 2024
  • 2 replies
  • 35 views

How I can change plan with unlimited data for 1 month contract? 

Best answer by Daz_S

Hi there @Ag Niesz Ka Jan 

Does this help?

And follow the instructions.

 

Note on the above link:

If you’re a Pay Monthly customer, you cannot change to a plan that is cheaper than your original plan, as you still have to pay off the remaining balance for your phone. You can swap to a plan that includes more data at a higher cost – and if it doesn’t work out for you, you can change back to your original plan (as long as it is still available).

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2 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • Answer
  • November 10, 2024

Hi there @Ag Niesz Ka Jan 

Does this help?

And follow the instructions.

 

Note on the above link:

If you’re a Pay Monthly customer, you cannot change to a plan that is cheaper than your original plan, as you still have to pay off the remaining balance for your phone. You can swap to a plan that includes more data at a higher cost – and if it doesn’t work out for you, you can change back to your original plan (as long as it is still available).


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3294 replies
  • November 11, 2024

Hey there @Ag Niesz Ka Jan, welcome to Community!

 

We hope the above information from @Daz_S was able to help on the article. You can essentially change plan via the iD Mobile app/website, via calling our sales team on 02071391397, or via contacting our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler