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change plan query

  • October 3, 2024
  • 1 reply
  • 43 views

Last Thursday I went to carphone warehouse and took out a new plan and new phone. I specifically asked for unlimited data . I only realised when I setup my id app he’d done the 100gb plan . I went back but said they’d have to cancel everything and do another credit check for a new contract which I don’t want. They say after 30 days I can change my plan to unlimited. 100gb monthly cost is £40.99 and it should be exactly the same for unlimited according to their website. 
When I change my plan to unlimited after 30 days will it be £40.99 ? Anyone help please

Best answer by Matthew T

@chrispR5 -

That’s right, you can change your plan after 30 days.

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1829 replies
  • Answer
  • October 8, 2024

@chrispR5 -

That’s right, you can change your plan after 30 days.

Thanks.