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contract renewal

8 months ago
July 2, 2024
3 replies
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emlambert2013
Community Member

I have a 12 month contract which expires at the end of this month. I want to renew it so how do I go about this? Is there a way I can set this to auto renew or get the same contract? Will i need to order a new sim?

Best answer by andewhite

Okay @emlambert2013, if you do nothing at the end of your 12-month minimum term, you’ll keep the same allowances and monthly payment but as a 1-month rolling contract.

Once your 12-month minimum term finishes, you can choose to change or upgrade.

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andewhite
Platinum  Contributor
12063 replies
Answer
8 months ago
July 2, 2024

Okay @emlambert2013, if you do nothing at the end of your 12-month minimum term, you’ll keep the same allowances and monthly payment but as a 1-month rolling contract.

Once your 12-month minimum term finishes, you can choose to change or upgrade.

Forum member (non-iD)

+25

Tom
iD Mobile Employee
7888 replies
8 months ago
July 16, 2024

Hi @emlambert2013

I’d recommend the same above as @andewhite, your contract will continue at the rate it currently is after the contracted period, unless you decide to do something (Upgrade, Leave etc).

Tom

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