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data allowance

  • August 20, 2024
  • 1 reply
  • 39 views
John Mcguire
Community Member

Hi I joined id mobile 6 months ago I've just checked my data allowance and is showing 20gb allowance per month this is not the data allowance I signed up for it was much higher can you check your records please as I have no paperwork concerning my monthly data allowance 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 7949 replies
    • August 26, 2024

    Hi @John Mcguire 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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