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data not rolling over

  • August 21, 2024
  • 1 reply
  • 49 views

noticed that data hasn’t been rolled over since i updated the app and want to know why i haven’t received this? 

i haven’t changed my plan or upgraded it’s just since updating the app 

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7923 replies
  • August 27, 2024

Hi @rachaelem 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom