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Question

Dors updated iphone nerd new sim of can i use my old one.


Min Chamberlain
Community Member

I’ve just updated my iPhone with you. Can I transfer the sim from my old phone into the new one ? 

2 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • 252 replies
  • March 23, 2025

@Min Chamberlain  Yes you can and allow the device to update network services this should be automatically done so check any prompts.

Joe


MZone
Gold Contributor
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  • Gold Contributor
  • 619 replies
  • March 24, 2025

If your old phone was using an iD eSIM you will have to order a replacement eSIM from iD via your online account and install it on the new phone. If your old phone was using a physical SIM you can just put that into your new phone.