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Early update (couple of days) possible?

  • January 29, 2025
  • 1 reply
  • 31 views

Db72
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  • 1 reply

My upgrade date is from 1st March 25. I will be on holiday and ideally would like to upgrade a few days early 26th Feb. Is this likely to be possible? 

Best answer by Natalie W

Hi ​@Db72 

 

Thanks for getting in touch. 

 

You are able to upgrade your plan up to 60 days prior to your contract end date so this will not be a problem. 

You can do this via the app or by calling our team on 0207 139 1397.

 

Thanks, 

 

Nat 

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  • iD Mobile Employee
  • 1854 replies
  • Answer
  • January 29, 2025

Hi ​@Db72 

 

Thanks for getting in touch. 

 

You are able to upgrade your plan up to 60 days prior to your contract end date so this will not be a problem. 

You can do this via the app or by calling our team on 0207 139 1397.

 

Thanks, 

 

Nat