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email to upgrade but no option online

  • July 29, 2024
  • 1 reply
  • 16 views

MrsBee
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 Contributor
  • New
 Contributor
  • 1 reply

I got an email saying I can upgrade and to log on to my account to do this. However,  no option online, just a large Upgrade header with no option to do anything. Frustrated to the point of leaving ID Mobile. Live Chat not working either.

Best answer by Matthew T

Hey @MrsBee,

Please try this link: https://www.idmobile.co.uk/upgrades

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1818 replies
  • Answer
  • August 2, 2024

Hey @MrsBee,

Please try this link: https://www.idmobile.co.uk/upgrades

Thanks.