Hi - I currently have a SIM-only ID Mobile Plan.
I’d like to now buy a phone and get a new plan but keep the number I currently have.
When I go to ‘upgrade’ in my account, there are a few options to do this but it does not include teh phone I want.
So I go to the main site shop and find the phone I want. But how do I, in that order form, tell it that I want to keep the existing ID-assigned number?
Best answer by Kash
Hi
Welcome to the Community!
I would advise that you call our Sales Team to see if they can offer an alternative upgrade deal. You can call the team 0207 1391 397.
If you purchase a new contract you can’t move your number from one account to another.
Kash
+24Hi
Welcome to the Community!
I would advise that you call our Sales Team to see if they can offer an alternative upgrade deal. You can call the team 0207 1391 397.
If you purchase a new contract you can’t move your number from one account to another.
Kash
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