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Question

How do I change from my current £7/month monthly sim plan to a cheaper 12 month deal on moneysavingexpert?

  • February 23, 2025
  • 1 reply
  • 8 views

How do I change from my £7/month monthly sim plan to one of the great deals mentioned on moneysavingexpert that effectively halves the cost using an annual plan?

 

I currently pay for 2 sims on a monthly basis but need to cancel one now.  That is easily sorted I think.

 

I have seen the great deals that come via moneysavingexpert website, where a 30gb sim effectively costs less than £3.50 a month over a 12 month plan.  This would be a great saving of over £40 a year.  However, I cannot see anything mentioned about how to achieve this as a current customer of iD mobile.  Your help is appreciated.

1 reply

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  • iD Mobile Employee
  • 1854 replies
  • February 24, 2025

Hello ​@Chasingthedream 

 

Thank you for getting in touch. 

 

Unfortunately, there isn't an option to change/upgrade your plan to an offer seen on a comparison site. 

If you wished to take up the offer, this would be a new order which would not change your current plan. The option to transfer your number to the new plan would not be possible as we are unable to port between iD mobile plans.  

 

Please let us know if you have any questions. 

 

Nat