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  • September 23, 2024
  • 1 reply
  • 31 views

Hayleysmith13
Community Member

I have noticed that there are better deals being offered to new customers I found a deal for Samsung s24 was 29.99 but it's being offered to me on upgrade as 33.99 for less data? Can I have the above deal 

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3294 replies
  • September 25, 2024

Hey there @Hayleysmith13, welcome to Community!

 

New customer deals and current customer deals are consistently changing, therefore, it can depend on the time that you decide to change deals/upgrade. Sometimes, a current customer deal will be better than a new customer deal, and vice-versa.

 

We'd like to hope that you were able to take out a great deal when joining us, and this was likely better than some current customers deals at that time. If you’re unhappy with your upgrade deals, then please call our sales team on 02071391397 for further assistance.

 

Thank you,

Tyler