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phone has disappeared from upgrades list


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Planning to upgrade to an iPhone 16 (refurbished), for a great price, but the phone has disappeared from the website! Although, when I was able to view the phone and deals it stated it was in stock. 
 

Any ideas ??

Best answer by MZone

@Kwelsh Probably gone out of stock now. Keep checking online or you can try calling the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

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MZone
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  • March 16, 2025

@Kwelsh Probably gone out of stock now. Keep checking online or you can try calling the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.


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  • March 16, 2025

Thanks for the help. 
 

In your experience, would the sales team help me get the same phone and deal? Or try to sell me something different. 
 

The deal was: 

Refurbished iPhone 16 

UNLIMITED data, texts and minutes all for £29.99 a month and £10.00 upfront 


MZone
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  • March 16, 2025

They will probably want to sell you what is in stock as they are probably target/commission driven but it’s worth a try you can always say I will wait until it comes back in stock again. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • March 17, 2025

Hi ​@Kwelsh 

 

If the device or deal in question isn’t in stock or available, the sales team may look into other things you may be interested in.

 

Tom