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Plan Change

  • September 16, 2024
  • 2 replies
  • 104 views

I’ve just got the notification that my phone contract is ready to upgrade but it’s only showing me more phone contracts and no sim only deals. Nothing shows up when I click ‘change my plan’ either.

Does anyone know how to go from a phone contract to a sim only?

Best answer by andewhite

Have you discussed your plan change or upgrade options with the iD sales team, @Ehjoyce03?

Contact sales on 020 7139 1397 - the advisers work 9am - 6pm.  

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12061 replies
  • Answer
  • September 16, 2024

Have you discussed your plan change or upgrade options with the iD sales team, @Ehjoyce03?

Contact sales on 020 7139 1397 - the advisers work 9am - 6pm.  


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • September 18, 2024

Hi @Ehjoyce03,

I hope that you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash