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Proof of purchase required

  • September 11, 2024
  • 1 reply
  • 15 views

Leanne C Lloyd
Community Member

I have recently upgraded and have deleted the email I received confirming my purchase.  I need a copy of this to make a claim for a gift.  Could someone please let me know how to obtain a copy.

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7949 replies
  • September 12, 2024

Hi @Leanne C Lloyd 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom