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Proof of Purchase required

  • September 16, 2024
  • 1 reply
  • 10 views

Hello,

 

I recently upgraded but have accidentally deleted the email which contained the proof of purchase.  I require this so I can make a claim for a free gift.  Please let me know how I can obtain this.

 

Thank you,

 

Alan

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7949 replies
  • September 19, 2024

Hi @aldolloyd 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom