Skip to main content
Solved

switching number between ID

  • August 7, 2024
  • 1 reply
  • 92 views

Rob Steed
Community Member

I’ve got a pay monthly sim only with ID and now have a new phone/monthly contract and want to keep my old ID number 

Best answer by Tom

Hi @Rob Steed 

 

Did you purchase a new contract?

 

It unfortunately isn’t possible to directly move a number already with iD Mobile to another iD Mobile plan, sorry.

 

To get a new plan with the same number, we’d recommend an upgrade.

 

Tom

View original

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 7949 replies
  • Answer
  • August 13, 2024

Hi @Rob Steed 

 

Did you purchase a new contract?

 

It unfortunately isn’t possible to directly move a number already with iD Mobile to another iD Mobile plan, sorry.

 

To get a new plan with the same number, we’d recommend an upgrade.

 

Tom