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Question

terrible upgrade offers

J
New
 Contributor
  • JaseP
  • New
 Contributor
  • 1 reply

So switch offer the iphone16pro max at 139 upfront unlimited everything and £44.99 a month but because I have a sim only deal with id mobile already I can’t get that offer, upgrade offer from ID £67.99 a month as remaining customer and not a new customer at over £500 less over the term of contract , loyalty counts for nothing !!!!!!!!!

    3 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 588 replies
    • March 21, 2025

    ​@JaseP please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3054 replies
    • March 21, 2025

    Hey there ​@JaseP, we’re sorry you feel this way.

     

    New customer and current customer offers will always vary, and sometimes a new or current customer will get a better deal than the other.

     

    If you wish to discuss further, please call our sales team on 02071391397 between 9am-6pm, Monday-Friday.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New
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    • JaseP
    • Author
    • New
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    • 1 reply
    • March 21, 2025

    Tyler , it was your sales team that offered the terrible deals ! Seems I need to move provider and get a better deal not that ID will care 

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