I have an ID account with 3 numbers on it, mine, my partner’s and my son’s
My son’s contract expires next month and I would like to change him to a rolling monthly SIM only contract, but whenever I try to do so, I’m unable to proceed past the basket stage as there is no email address on the account.
Except there is. All 3 numbers have my email address against them, so why isn’t this working?
I would speak to ID about it, but I’ve been on hold for 30 minutes and stuck in live chat for 45...
Best answer by Haggisman
When you reach contract end date it will just carry on with no minimum term unless your give 30 days notice to cancel or port the number to another network.
And carry on paying 3x what I need to for a SIM only deal ;)
I managed to speak to someone after another 30 mins on live chat, who was able to add my email address to the account again
+17When you reach contract end date it will just carry on with no minimum term unless your give 30 days notice to cancel or port the number to another network.
When you reach contract end date it will just carry on with no minimum term unless your give 30 days notice to cancel or port the number to another network.
And carry on paying 3x what I need to for a SIM only deal ;)
I managed to speak to someone after another 30 mins on live chat, who was able to add my email address to the account again
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