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upgrade

  • August 26, 2024
  • 1 reply
  • 90 views

Laurna hadfield
Community Member

Can I upgrade early and how much will it be to upgrade early 

Best answer by Lauren

Hi @Laurna hadfield, welcome to the community!

If you’re on a 24-month phone contract, you’ll be able to upgrade your contract up to 60-days before your contract end date. This won’t cost any extra. You won’t be able to upgrade your existing contract/number any earlier than this.

If you’d like to learn more about any termination fee or contract end date, you’d be able to text ‘INFO’ to 85075 and the information will come through via text.

I hope this helps!

-Lauren

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1 reply

Lauren
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • Answer
  • August 28, 2024

Hi @Laurna hadfield, welcome to the community!

If you’re on a 24-month phone contract, you’ll be able to upgrade your contract up to 60-days before your contract end date. This won’t cost any extra. You won’t be able to upgrade your existing contract/number any earlier than this.

If you’d like to learn more about any termination fee or contract end date, you’d be able to text ‘INFO’ to 85075 and the information will come through via text.

I hope this helps!

-Lauren