Hello. I’m trying to see if I can upgrade but it is saying I don’t have a direct debit set up when I do?
Solved
upgrade
Best answer by Natalie W
Hi
Thanks for getting in touch.
We would recommend reaching out to the sales directly on 0207 139 1397.
They will be able to go through the options and also make any necessary adjustments on the account.
Thanks,
Nat
+21Hi there
Due to that I’d suggest you call their sales number during normal business hours 0207 139 1397
They should be able to assist. If not you could try a DM to their Facebook or X, or even their live chat, or wait to see if a staff member on here can help via PM
I'm just another customer. ***Only genuine iD Mobile staff have iD Mobile Employee after their name*** **Don't post your phone number or account details as these can be seen by anybody**
1 person likes this
Hi
Thanks for getting in touch.
We would recommend reaching out to the sales directly on 0207 139 1397.
They will be able to go through the options and also make any necessary adjustments on the account.
Thanks,
Nat
1 person likes this
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