So it's my upgrade day today and I wanted a s24 ultra but the upgrade deals they are showing me arnt what I'm willing to pay when I can see new customers getting a better deal.
So my question is if I don't upgrade and finish my contract can I then do a new customer deal I've found and keep my current number?
You know what I can't see why not. I was wondering whether to do the same. As it is odd with things especially car insurance.
When I came to ID carphone warehouse where quite good to me support wise.
Sorry I couldn't be of more help. Good 🤞 luck.
+24Hey there
Firstly, if you’re unhappy with your upgrade deals, then please call our sales team on 02071391397 for further assistance.
Secondly, if you were to purchase a completely new contract, then unfortunately you’d be unable to transfer your number between iD Mobile contracts directly.
The only way to keep your number is via upgrade, or via a triangle port, where your port your number to another network, then back to us on the new plan you purchased.
Thank you,
Tyler
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