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  • Liam T
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Hi, I'm now due an upgrade, but the offers within the app are not very competitive, I currently have two contract deals and deal two sim deals and feel this isn't a very good. 

 

I have found plenty of better deals in bott USwitch & Money saving Expert all with ID Mobile yet these deal aren't available to existing customers 

 

Do ID mobile match other offers 

 

Can anyone advise what can be done

 

Dean 

Best answer by Tyler

Hey there ​@Liam T, as kindly advised by both ​@JoeKing 7 ​@MZone, if you’re unhappy or wish to discuss your upgrade deals further, please call our sales team on 02071391397 between 9am-6pm Monday-Friday.

 

Thanks,

Tyler

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    4 replies

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • 299 replies
    • March 28, 2025

    ​@Liam T  Hello sorry to say these deals that you've found are mainly for new customers I'm  sorry to say.

    It may be worth your while to speak to sales  to see if they can do a deal for you. 

    Log into the Live Chat and type in the message box Speak to someone. 

     

    https://www.idmobile.co.uk/live-chat

     

    Joe

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    Tyler
    1 person likes this
    • Tyler
      Tyler
    L
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    • Liam T
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    • 1 reply
    • March 28, 2025

    Thanks Joe, 

     

    Appreciated the help. 

     

    MZone
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    • MZone
    • Gold Contributor
    • 686 replies
    • March 28, 2025

    ​@Liam T please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    1 person likes this
    • Tyler
      Tyler
    Tyler
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    • Tyler
    • iD Mobile Employee
    • 3294 replies
    • Answer
    • March 31, 2025

    Hey there ​@Liam T, as kindly advised by both ​@JoeKing 7 ​@MZone, if you’re unhappy or wish to discuss your upgrade deals further, please call our sales team on 02071391397 between 9am-6pm Monday-Friday.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MZone
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    • MZone
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