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Upgrade confusion

  • August 20, 2024
  • 1 reply
  • 46 views
N
Community Member

Orders an upgrade and got an email to say it was being processed and that credit checks were happening. Had nothing since and I still have the option to upgrade via the app.  Phone is meant to be available for posting on Thursday but want to know if all is well before I try somewhere else

Thanks in advance 

Best answer by Tyler

Hey there @Nolpecker, thank you for reaching out.

 

I’d recommend contacting our sales team on 02071391397 to check up on your order if you’re still awaiting further confirmation.

 

Thanks,

Tyler

 

 

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    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3294 replies
    • Answer
    • August 26, 2024

    Hey there @Nolpecker, thank you for reaching out.

     

    I’d recommend contacting our sales team on 02071391397 to check up on your order if you’re still awaiting further confirmation.

     

    Thanks,

    Tyler

     

     

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