Skip to main content
Solved

UPGRADE DEAL QUERY PLEASE

  • August 10, 2024
  • 1 reply
  • 114 views

Hi. 

Sorry to bother everyone but this is my first ever upgrade with ID mobile as this is the first contract I've had with them.  I have all the upgrade options on my app.

I was just looking around to try and find the best Google Pixel 8 pro deals and came across one via u-Switch for ID mobile that is better than the upgrade option for the same plan benefits.

I guess my question is, is there any wiggle room on the upgrade options to match deals seen elsewhere at all please?

It's a significant saving of £9 per month.  Both offers have 100gb data and unlimited texts and calls.  Both are 24 month contracts.

Apologies if a really stupid question.

Any help appreciated. Thank you 👍 

 

Best answer by Tom

Hi @mc1975 

 

New customer deals and upgrade deals tend to be different, and third party offers may be even more different.

 

If you aren’t seeing an upgrade offer you’re happy with, we’d recommend calling the sales team on 0207 1391 397.

 

Tom

View original

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 7949 replies
  • Answer
  • August 15, 2024

Hi @mc1975 

 

New customer deals and upgrade deals tend to be different, and third party offers may be even more different.

 

If you aren’t seeing an upgrade offer you’re happy with, we’d recommend calling the sales team on 0207 1391 397.

 

Tom