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upgrade doesn't show data added on

  • August 16, 2024
  • 1 reply
  • 33 views

Hi I upgraded yesterday with someone from id on a chat,  I upgraded to 10gb plus 50gb a month. I am only seeing the 10gb on the app.

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • August 21, 2024

Hi @Samtsbc,

Welcome to the Community!

Add-ons won’t reflect on your allowances and these will start once your 10GB allowance finishes.

Are you able to see the add-on on your account/app?

 

Kash