I am trying to upgrade my contract and it’s taking me to a page to pay 1p but it’s saying that my card isn’t linked to the account so I can’t but it’s the only card I have and is connected to my bank which the direct debit comes out of. How can I fix this?
Solved
upgrade issue
Best answer by Daz_S
You mean at this point don’t you
The only thing I can suggest, being as two of our accounts worked fine the other day, is to make sure the card number isn’t auto filling and leaving a space after the card number ie 1234567890<space>, that the month and year are correctly copied from your expiration date on your card, or after the 3 digit code on the back of the card also doesn’t have a space 123<space>
+21You mean at this point don’t you
The only thing I can suggest, being as two of our accounts worked fine the other day, is to make sure the card number isn’t auto filling and leaving a space after the card number ie 1234567890<space>, that the month and year are correctly copied from your expiration date on your card, or after the 3 digit code on the back of the card also doesn’t have a space 123<space>
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