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Upgrade offer shown on home page but leaves once I click on 'upgrade'


WAZUPY
Community Member

Hi, 

I am currently on a £10 a month sim only contract with ID mobile and have been a customer for a few years. I tend to upgrade my sim when a better upgrade option comes along and today, a sim only upgrade recommended deal appeared. £10 but instead of 100GB like I get now, it was an unlimited data sim. I decided to upgrade to this, however when i click on the deal, it takes me to the upgrade page and is nowhere to be seen. I've scrolled through each of the upgrades to see if i have missed it but it is not there. How do i get this deal?

Thanks,

Will

Best answer by andewhite

You could call the iD telephone sales team about this deal, @WAZUPY

Contact the sales team on 020 7139 1397 - the sales advisers work between 9am - 6pm.

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12068 replies
  • Answer
  • June 27, 2024

You could call the iD telephone sales team about this deal, @WAZUPY

Contact the sales team on 020 7139 1397 - the sales advisers work between 9am - 6pm.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3233 replies
  • July 10, 2024

Hey there @WAZUPY, welcome to Community!

 

As kindly suggested by @andewhite, I hope you were able to get in touch with our sales team and they could help.

 

Thank you,

Tyler