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Upgrade Query


Is it possible to get upgrade deals as good as the ones available to new customers? If not how do I switch to sim only? 

Best answer by Tyler

Hi there @CharDowns & @Maxine Adams, welcome both to Community!

 

All eligible upgrades are shown via logging into the iD Mobile app/website, and going into the “Upgrades” tab section.

 

If you’re unhappy with your upgrade deals, then please call our sales team on 02071391397.

 

Thank you,

Tyler

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2 replies

  • New
 Contributor
  • 1 reply
  • August 17, 2024

How to up grade to a 5g phone


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3294 replies
  • Answer
  • August 23, 2024

Hi there @CharDowns & @Maxine Adams, welcome both to Community!

 

All eligible upgrades are shown via logging into the iD Mobile app/website, and going into the “Upgrades” tab section.

 

If you’re unhappy with your upgrade deals, then please call our sales team on 02071391397.

 

Thank you,

Tyler