Does loyalty mean nothing to companies these days?
Why is it that to upgrade as an existing customer I'm getting offered:
£99+ upfront cost and £43 a month for an IPhone
whereas new customers are offered:
£9 upfront cost and £38 per month
Its ridiculous really….
+7
You may want to try IDMobile Live Chat log in with your detail's and in the message box type To speak to someone.
Our Live Chat team are available 9am - 8pm Monday to Friday,
and 9am - 6pm Saturday, Sunday, and Bank Holidays.
https://www.idmobile.co.uk/live-chat
The other option maybe to get a pay as you go sim on a different network and port your current number over to them. Once port completed reorder the package on IDMobile and port your number from the new network back onto IDMobile.
Most other network's your able to speak to a sales agent or management to negotiate a deal which I've done on all the major networks in the past.
Joe
+24Hi
Welcome to the Community!
New deals and upgrade contracts can vary in price.
You can call our Sales Team on 0207 1391 397 if you are unhappy with the deals provided.
We can’t guarantee that you’ll get a better deal but the team may be able to find alternative deals.
Kash
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
