I've just upgraded but not happy with the phone is there a cooling off period so I can send my phone back and choose another one
Solved
vicki
Best answer by Tom
Yes, you’ll have a returns period with the vendor you’ve upgraded from.
If you’ve ordered online, you’ll have up to 30 days to contact the vendor.
Please let us know if you’ve purchased directly via iD Mobile so we can get in touch here and assist with a return, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
+25
Yes, you’ll have a returns period with the vendor you’ve upgraded from.
If you’ve ordered online, you’ll have up to 30 days to contact the vendor.
Please let us know if you’ve purchased directly via iD Mobile so we can get in touch here and assist with a return, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
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