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want to go back to my old plan

S
New
 Contributor

I got 30 days if I want to change my mind I've changed my mind want to go back to my old plan this one was gone up to much from 30 to 38 this it way to much for me to pay 

    2 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 678 replies
    • March 25, 2025

    You can resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Sonia goldsbury 

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3294 replies
    • March 26, 2025

    Hey there ​@Sonia goldsbury, I have just responded to your other post now.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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