I’m referring a friend and they are purchasing a new Samsung phone on the website. After they have added pac details and clicks continue to the direct debit it says the server returned a 500 server internal server error. Can you please fix the website. Thanks
I am experiencing the same. I am attempting to swap to ID mobile but keep getting error message 'server returned a 500 internal server error'
+25Hi
Are you both still having this issue? We aren’t aware of any website issues such as this being widespread, have you tried your refer a friend link(s) on a different device or browser?
Tom
Was both Tom, managed it in the end when we took the trade in off the basket. Might be a fault when adding a trade in.
+24Hi
Thanks for getting back to us and confirming.
Kash
Hi. I am also having this issue today. Tried getting a new monthly plan on your website at work and at home.
+24Hey there
Have you tried the following?
- Tried different browsers
- Tried clearing cache/cookies on the browser
- Tried the browsers in incognito mode
- Tried on a different device(s)
- Tried a different bank card
Thank you,
Tyler
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