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what i can upgrade to

  • August 9, 2024
  • 1 reply
  • 59 views

I am due to upgrade my pay monthly phone plan. When I go into the upgrade page I only have a number of phones available, I wanted to ask if I am able to upgrade to another deal that I found on the ID Mobile page that I don’t have when I go into the upgrade page. 

Best answer by Kash

Hi @Mkedziora,

Welcome to the Community!

You’ll only see deals that you are eligible for via your upgrade deals.

Unfortunately if the deal doesn’t show, you won’t be eligible.

 

Kash

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Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • Answer
  • August 14, 2024

Hi @Mkedziora,

Welcome to the Community!

You’ll only see deals that you are eligible for via your upgrade deals.

Unfortunately if the deal doesn’t show, you won’t be eligible.

 

Kash