Skip to main content

where is upgrade eligibility date found??

Ellee8184
New
 Contributor

I just want to know where I can find my upgrade eligibility 

    4 replies

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 7891 replies
    • October 4, 2024

    Hi @Ellee8184 

     

    This should be found on your app home page.

     

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New
 Contributor

    Hi can you please tell me when I can upgrade 

     

    S
    New
 Contributor

    Well my app doesn’t work so can you please just tell me

     

    Kash
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Kash
    • iD Mobile Employee
    • 8068 replies
    • December 3, 2024

    ​@shanenorman131092 ​@Ellee8184,

    You can view the upgrade date on the home page of the app.

    It should say upgrade due on DD/MM/YYYY (# days remaining)

    If you can’t see it you’ll need to make sure that there is a active direct debit on the account first.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Terms & Conditions