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add phone credit

lulubuford
New
 Contributor

Hi

how do i add money to make a couple of calls to my dad urgently. The cap slider wont let me add more so i want to pay for one phone call but i dont see how.

 

thanks

 

    4 replies

    MZone
    Silver Contributor
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    • MZone
    • Silver Contributor
    • 460 replies
    • February 1, 2025

    Are you using the app? If not try using the webpage or a different browser.

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 2941 replies
    • February 2, 2025

    Hey there ​@lulubuford, we hope the kind advice from ​@MZone was able to help.

     

    Please let us know if you have anymore questions.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    lulubuford
    New
 Contributor
    • lulubuford
    • Author
    • New
 Contributor
    • 1 reply
    • February 2, 2025

    Hi Tyler

    I am not sure as not tried.

    but I have another issue - I bought data roaming and it says I have 4g but nothing is loading. The chat gave me instructions how to work for iphone12 but I don’t see the options it listed about “APN”.

    can you help?

    thanks

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1854 replies
    • February 2, 2025

    Thanks for your reply ​@lulubuford 

     

    We can assist you with this. 

    Where are you roaming and when was the add on purchased? 

    Are you able to manually search for a network and try each connection?

     

    Thanks, 

     

    Nat 

    Reply.


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