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Question

bought international roaming and its not connecting

  • February 2, 2025
  • 1 reply
  • 15 views

Louise Ward
New
 Contributor

Hi, bought the Mexico roaming and it's trying to connect to AT&T but keeps being up a stupid login page which then directly gives me this message - paying an already extortionate amount for this to not work is taking this piss - any ideas anyone?? Currently connected to hotel WiFi before someone asks how I'm sending this 😂😂

 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8003 replies
  • March 2, 2025

Hi ​@Louise Ward,

Welcome to the Community!

Sorry to hear that your add-on didn’t work, if there is no usage for the add-on we can help with crediting it back to your account.

Please let us know if you require further assistance here and we can PM you.


Kash