I've tried calling Spain and the message says my plan does not allow this...how can I sort this?
cant call Europe
+18Have you got a spend cap or a bar? Check your settings on the app.
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+24Hey there
Are you trying to call someone in Spain whilst you’re within the UK?
Thanks,
Tyler
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Yes Tyler I am...never had any issues before but this is the first time using ID Mobile since I switched
+24Hey
Thanks,
Tyler
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Did all of that without success.
I've sorted the call using a freinds network.
All of my settings are correct so really don't know what else to do.
Thanks for your advice tho
+24Hey there
Have you been able to call this number on our network before?
We’re glad to hear your friend could help!
Thanks,
Tyler
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