Data roaming in South Africa

Hello ​@DS123 

Thank you for getting in touch. 

We are very sorry to hear you are experiencing issues using the data roaming pass in South Africa. 

Can you please confirm the network you are connected too and if any alternatives show when you manually search?

Thanks, 

Nat 

I am connected to Vodacom. I have tried Vodacom too.

Because i cannot access the data add on i purchased can it be refunded?

I have had to find alternative options to access data

Thank you for confirming. 

We are going to check the add on from our side so please can you check your inbox for a private message from us? 

Speak soon, 

Nat