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International Roaming


Can anyone tell me why I have international roaming charges when I have turned off roaming on my iPhone before travelling abroad.

Best answer by Kash

Hi @Rogerjepsonuk,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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3 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 2452 replies
  • March 10, 2024

We are customers just like you and don’t have account access. Your bill will tell you when and what you were charged for once it’s been generated. 


  • Author
  • Active Contributor
  • 6 replies
  • March 11, 2024

I know what I’ve been charged for - my question was how? - when roaming is turned off.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8003 replies
  • Answer
  • March 12, 2024

Hi @Rogerjepsonuk,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash