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Roaming does not change country as I travel

  • September 15, 2024
  • 4 replies
  • 131 views

I was in Amsterdam and roaming chnaged automatically to Vodaphone NL

I then flew to Paris and am staying in the west of France but roaming is stuck on Vodaphone NL. It has not chnaged automatically and I cannot see how to chnage it manually ((Apple phone)

Best answer by Lauren

Hi @Michael Byram,

These will be the steps to manually select your network:

  1. Press Settings.
  2. Press Mobile Data.
  3. Press Network Selection.
  4. Press the indicator next to "Automatic" to turn automatic network selection on or off.
  5. If you turn off the function, press the required network.

Our network partners over in France to connect to are:

-Orange

-Free Mobile

-BYTEL or BOUYGTEL

-Lauren

View original

4 replies

  • New
 Contributor
  • 4 replies
  • September 15, 2024

Did you ask for roaming on your phone when you bought it as you travel a lot.this will help when your away 


  • Author
  • New
 Contributor
  • 2 replies
  • September 15, 2024

I did noit specifically ask for roaming on phone but it appears and it has worked well so far. Suddenly a change in function


Lauren
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • Answer
  • September 17, 2024

Hi @Michael Byram,

These will be the steps to manually select your network:

  1. Press Settings.
  2. Press Mobile Data.
  3. Press Network Selection.
  4. Press the indicator next to "Automatic" to turn automatic network selection on or off.
  5. If you turn off the function, press the required network.

Our network partners over in France to connect to are:

-Orange

-Free Mobile

-BYTEL or BOUYGTEL

-Lauren


  • Author
  • New
 Contributor
  • 2 replies
  • September 18, 2024

Thank you this is most helpful.

The probelm may be in my phoine which refuses to switch off ‘automatic’ and does not list any of the partners you mention, but I assume this would only happen once automatic is switched off.

 

[I have clicked on ‘like’but cannot see any ‘most helpful’ to click on]