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ID hard searches unnecessary

  • March 26, 2025
  • 1 reply
  • 10 views
A
Community Member

I’m dismayed to find my credit rating losing points due to a hard credit search from ID mobile….for an £8 a month SIM. Really? You have to do this? I actually have good credit and even credit card companies have only done soft searches!
I regret ever coming into contact with ID, I am incensed! 

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3233 replies
    • March 26, 2025

    Hey there ​@anneloughlin, we’re sorry you feel this way.

     

    This is mentioned on our website that all contracts require credit search.

     

    https://www.idmobile.co.uk/help-and-advice/credit-checks-explained

     

    Thanks,

    Tyler

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