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Adrian

  • January 23, 2025
  • 4 replies
  • 27 views
A
New
 Contributor

I have no signal anymore.

    4 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3294 replies
    • January 24, 2025

    Hey there ​@Adrian Ganea, 

     

    we're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

     

    Updates can be found here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    New
 Contributor
    • Adrian Ganea
    • Author
    • New
 Contributor
    • 3 replies
    • March 29, 2025

    many times there is no signal I can't receive calls what is happening with this network ID

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • 299 replies
    • March 31, 2025

    ​@Adrian Ganea  Have you checked the network status checker if there are any reports in your area?

     

     

    Joe

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1922 replies
    • March 31, 2025

    Hello ​@Adrian Ganea 

     

    Thank you for getting back in touch. 

    Can you please visit the link provided by ​@JoeKing and check if there are any known issues in your area? 

     

    If you are happy to provide your full postcode, we can check this for you :)

     

    Natalie 

    Reply.


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