My monthly allowance was unlimited minutes and unlimited texts
Looking on the app today, when it stays up, this has been reduced to 500 minutes and 5000 texts
This is a reduction which I was notified about
Does NOT appear on the new contracts
Will I be getting a rate reduction for my reduced package?
If ID Mobile are happy to just change peoples contracts without notice. I might take my business elsewhere...
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Hey there
Our app teams are working to resolve all app issues as soon as possible.
Thank you for your patience.
Kind regards,
Tyler
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