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app error

  • May 20, 2024
  • 1 reply
  • 31 views
S
Community Member


I am trying to log in to check my roaming is activated but I get the above message. 
 

Any help I’ll be greatful. 
Thank you. 

Best answer by Kash

Hi @SophieSullivan,

Welcome to the Community!

Have you tried to uninstall and reinstall the app?

Can you also please try logging into your account online to see if that works?

If you still have issues we can PM you to activate it.

 

Kash

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Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8083 replies
  • Answer
  • May 22, 2024

Hi @SophieSullivan,

Welcome to the Community!

Have you tried to uninstall and reinstall the app?

Can you also please try logging into your account online to see if that works?

If you still have issues we can PM you to activate it.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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