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Question

issues receiving one-time passcodes or verification codes, EVEN FROM iD

  • March 25, 2025
  • 1 reply
  • 8 views
R
Community Member

No text messages with verification codes are coming through - and then I downloaded the id app and I didn't even get that verification text…
 

Are you blocking numbers? Can you help me log into my account to check it out?

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3233 replies
    • March 26, 2025

    Hey there ​@rupertpadd, sorry to hear that. It’s unlikely we’re blocking numbers, especially if it includes ourselves.

     

    Have you recently switch over to us and swapped numbers at all?

     

    Thanks,

    Tyler

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