Hi all, I've realised both of my Samsung galaxies aren't receiving sms messages off varying people, nothing has changed on both our phones (my son has my other) that we are aware of, and have a few signal bars. I've tried airplane off/on, restarting the phone, looked through settings and am still stuck so if anyone can help then that would be great. We can still receive calls from the people who have messaged us if that matters.
Solved
both my galaxys arent recieving sms messages (north east England)
Best answer by Matthew T
Morning
I believe you’ve been impacted by this Network Incident:
Three engineers have identified the issue with a recent network change and are now working on a fix. I apologise for any inconvenience this may cause. In the interim, you should still be able to use other communication apps for messaging, such as Facebook Messenger, iMessage, Telegram and WhatsApp.
Thanks.
+7
Have you checked to see if there's been any reports or ongoing work in your postal area?
Check via this link
https://www.idmobile.co.uk/help-and-advice/coverage
Joe
+7
Joe
+7One last question how long as this issue been going on for roughly?
I've forward your issue to a staff member for you now.
Joe
+24Morning
I believe you’ve been impacted by this Network Incident:
Three engineers have identified the issue with a recent network change and are now working on a fix. I apologise for any inconvenience this may cause. In the interim, you should still be able to use other communication apps for messaging, such as Facebook Messenger, iMessage, Telegram and WhatsApp.
Thanks.
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.