Hi, i have recently had some problems as i bought my mum a new contract and didnt upgrade her original one so have had to do the third party swap to try and keep her number as she runs a buisness from it.
Her number has now been swapped over to a gif gaf sim. Had no issues with this, it has been swapped a few days so yesterday i requested a pac. Again, no issues.
Now i am trying to swap the number from giffgaf to the id mobile contract it isnt letting me. Keeps saying that there is an issues with the information or that if i did it when i purchased the sim the transfer will be underway - but i didnt do this. I have checked all the info and it is correct. What do i do now?
