I’ve switched from O2 to ID mobile and I’m unable to change my old number to my new phone. I have entered my PAC code, old number and new number into the ID mobile PAC code system and it isn’t working. Every time it says there’s an error. I’m not sure why all the details are correct. I have also not selected a date. I have used the number starting with 4 also. Haven’t received a message to tell me switch is on the way.
Solved
PAC CODE ISN’T WORKING
Best answer by Tom
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Hi
I have moved to a new network
Please can you send me a pack number
Unfortunately I do not have the old sim so unable to request by text
Thanks
+25Hi
Do you still require assistance with this?
Please let us know if so so we can get in touch and take a look.
Tom
My PAC code isn’t working. I have entered correctly and it’s in date
+24Hi
Welcome to the Community!
Please contact our Live Chat Team and they can process the port for you manually.
Kash
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